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Level 5 Leader Certification

The purpose of this unique leadership development and certification program is to train and develop future leaders at both the branch management and individual team leader levels.  The program is required for all individuals seeking management positions in the Prudential Americana network.  The program is open to anyone who is interested in developing their leadership and management skills or who plans or is currently building a team (Team Leaders/Team Managers).

Level 5 CertThis certification program consists of:

  • Level 5 Leader Training Course
  • Level 5 Skills Certification
  • Branch Administration and Operations Training
  • Coach Skills Workshops
  • Personal Development Training

Additional Requirements for Sales Management Team:

  • Sales managers with a goal of becoming a branch manager must obtain their broker-salesperson license.
  • Management Orientation Training is scheduled and conducted by our Corporate Office when a sales manager is assigned to an office. 
  • Attend the following courses offered through GLVAR:
  • Risk Management for Brokers CE2919000-RE 4 General/Broker Management credit hours
    Risk shifting, Risk Anticipation, Risk Control, and Misrepresentation & Nondisclosure.

 

  • For Brokers Only: Responsibility of Licensed Agents
    CE2543000-RE 4 General/Broker management credit hours
    Acquaint brokers/managers with their duties and responsibilities in regards to licensed agents per the NRS and NAC.
  • Required Reading/Listening:  “Good to Great” by Jim Collins

 Level 5 Leadership Training

  • Level 1 Manager
    • Mastery of all Level 1 Skills
    • Recruit New Agents
    • Train, Manage and Sort Level 1 Agents
    • Office Education Director
    • Accountability of Level 1s
    • Hiring & Termination procedures

     

  • Real Estate Agent Business Planning and Goal Setting
    • Business Basics (Budget, P&L, Business checking acct/credit card, LLC/SCorp, Tax strategies)
    • Written Business Plan
    • Effective Goal writing
    • Dashboard report for tracking results
  • Level 2 Manager
    • Mastery of all Level 1 & 2 skills
    • Listing & Marketing Proposal
    • Farming; Target Marketing
    • Establishing follow-up systems
    • Recruiting newer agents
    • Train, manage and sort team
  • Level 3 Manager
    • Mastery of Levels 1, 2 and 3
    • Building Referral Business
    • Real Estate Portfolio management
    • Advertising and Marketing plan
    • Personal Promotion/Branding
    • Hiring an Assistant
    • Recruiting Seasoned Agents
  • Recruiting and Hiring Procedures
    • Calling – scripts – follow-up techniques
    • Recruiting interview and presentation (New vs. seasoned)
    • Role Playing the Interview
    • VIP Services role in recruiting – transition team
    • Hiring procedures
  • The Real Estate Business Model
    • Functions of a real estate company and office
    • Accounting procedures; Agent receivable reports
    • Budgets, expenses, Profit & Loss statements
    • Understanding our basic business model for success
  • Communication and Personality-Styles; Negotiating and Problem resolution
    • Understanding the four personality styles
    • Communication models
    • Practice & role playing client and agent disputes
    • Empowering agents to handle their transactional issues
  • Organizational Tune-up (Bruce Breier)
    • Efficient layout of your work space
    • Task management and scheduling techniques
    • Using Microsoft Outlook effectively
    • Managing interruptions and private work time
  • Leadership vs. Management
    • The difference between leadership and management
    • Relationships of Leadership & Management to Organization, Structure & Culture
    • Leadership and management skill sets
    • Empowering people
  • Level 4 Manager
    • Team Building model/Creating an exit strategy
    • Recruiting seasoned agents
    • Managing the branch and sales managers
  • Risk Management/Legal issues/ Regulatory Compliance
    • Managing liability exposure in a real estate transaction for both licensee and licensee’s clients. 
    • Forms and language for specific examples and common issues in our industry. 
    • Introduces changes in Code of Ethics and Nevada law and recent court decisions.
    • Life Balance
    • Personal vision, mission and values
    • The power of writing goals
    • Stress reduction and management techniques
    • Retirement strategies
    • Building Residual income

    Level 5 Leadership Model

    Level 5 Model

    A New Model for the Real Estate Industry

    The traditional real estate model/company does not truly provide a clear direction and support structure for a new sales executive to become successful in the real estate business.  Typically, a new agent joins a brokerage and becomes overwhelmed with the myriad of choices, ideas, techniques from all sources – managers, newer agents, seasoned agents.  Traditional real estate managers are also caught up in a vicious cycle of putting out fires, not having adequate training and expertise, and being managers instead of leaders and coaches.

    Our model is a proven, step-by-step process that allows an agent to evolve while mastering specific skill sets and giving them options through Level 1 sorting.  The model also defines the evolution of a leader, whether a branch management team member or a team leader, in our organization.

    • Good to Great

    Level 5 contPrudential Americana Group, REALTORS® has developed an Industry Changing real estate business model based on a key concept explained in the best selling business book “Good to Great” by Jim Collins.  The key principle of our real estate model mirrors that of “Good to Great” … “Level 5 Leaders channel their ego needs away from themselves into the larger goal of building their own great company.” 

    • The Level 5 Leader
      • Is ambitious for the team first, not themselves.  Sets up successors and team associates for even greater success
      • Demonstrates an unwavering resolve to do whatever must be done to produce the best long-term results, no matter how difficult.
      • Makes productive contributions through talent, common knowledge, skills, and good work habits
      • Organizes people and resources toward the effective and efficient pursuit of predetermined objectives
      • Catalyzes commitment to and vigorous pursuit of a clear and compelling vision, stimulating higher performance standards
      • Builds enduring greatness through a blend of personal humility and professional will
      • Looks in the mirror when things are going poorly and looks out the window to credit others for success
    • Evolution of an Agent

    Our Level 5 Leadership model outlines the evolution of an agent from day one in the real estate business to a top-producing individual agent or a small business owner who has created a valuable business asset and exit strategy through team building.

    This model allows an individual agent to develop and master each level and the accompanying skills at their pace and in alignment with their goals. 

    Level 1 – Focus is open for business.  The primary skills are open houses, Creating and Managing a Sphere of Influence, Basic Listing Proposals, Contract and Inventory Knowledge.
    Level 2 – Focus is Listings.  The next set of skills includes home selling and marketing proposals, farming, target marketing, business plan, Follow-up systems.
    Level 3 – Focus is Referral Business.  Level 3 skills include building referral business, advertising and marketing, personal promotion and branding, real estate portfolio management, hiring an assistant.
    Level 4 – Focus is Team Building.  Level 4 agents learn how to create an asset of their business through effective team building and develop an exit strategy.


    Coaching

    • One on One Personal & Business Coaching

    Our sales executives master the level skills and implement effective systems through training, coaching and accountability.  Coaching is conducted through one-on-one, recurring monthly appointments that guide the sales executive through the process of establishing the key systems to enhance their real estate success. 

    • Real Estate Business Systems

    The success of our business model revolves around the implementation of key systems that support an agent’s real estate business whether they are a brokerage of one or many.  These systems include specific, comprehensive procedures to create:

    • Written business plan and goals
    • Sphere of influence, referral and repeat business system
    • Listing system
    • Farming system
    • Lead and escrow tracking and follow-up
    • Recruiting and hiring staff and team members
    • Accountability system

    Team Building – We have established and defined specific systems that are essential to creating a success-oriented working environment for team building.  The systems are designed to be customizable for the Team Leader and will allow a new Team Associate to simply “plug-in” and start using the varied team procedures for acquiring and conducting business. 

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